Frequently Asked Questions
You may reach us at +974 3143 1434. Our Customer Service team is ready to serve you 12 hours from Saturdays to Thursdays and from 9: 00 am to 9:00 pm
You can also fill out our contact form, and we will strive to get back to you as soon as possible. We also have a live chat feature on our website – just click the “Live Chat” button on the lower right of the screen.
Where are your pick-up locations?
If you are not happy with your order, you may contact Customer Service at +974 3143 1434. Conditions may apply: read more about Gulf Master Advertising
Once approved, refunds can take 3-5 business days on our end. It may take within 7-10 business days for the payment to reflect on your card.
Yes, you can still change your order if you haven’t approved your PDF proof yet. We can no longer make changes to the file, artwork, quantity, and other product options once your print job is sent to press. You can call our Customer Service team at +974 3143 1434 to make an order change request.
Note: Please do not resubmit your order online. This will create a duplicate order and be charged to your credit card.
Shipping and delivery costs vary depending on the destination, the number of packages, the weight of your order, and the shipping service. For an initial calculation, just type in the Street number, Zone number, and Building Number in the Estimate Shipping & Delivery field at the bottom of the product calculator.
You may check the status of your order by signing up for an account. Once you’ve signed in, just go to Your Account, then Open Orders. Click on the Area to see if your current order has been shipped.
Take note that the delivery time will depend on your location and the product’s print turnaround time. Once we’ve shipped out your order, we will send you an e-mail with a link and your order’s tracking number.